Understanding your experience of health and social care services 

The Community Services Transformation programme is a joint-partnership project between Betsi Cadwaladr University Health Board, Denbighshire County Council, Conwy County Borough Council and third sector partners.

The purpose of the Community Transformation Programme is to deliver on the vision of Welsh Government for sustainable and integrated Community Health & Social Care.

Its vision is for an integrated model of placed–based health and social care to provide seamless services to the people of Conwy & Denbighshire.

Health and social care partners in Conwy and Denbighshire - Conwy County Borough Council, Denbighshire County Council, Betsi Cadwaladr University Health Board, Primary Care and the Voluntary and Community Sector want to hear about your experience of health and social care services.  

Working together, we want to ensure all residents get the best possible support to stay well and live healthier lives for longer. To help us to understand how we can do this, we will be holding twelve virtual workshops asking people for their views about how we are working together.  

If you would like to join a specific workshop, we would really appreciate hearing your views and experiences.

Please read the privacy notice on the registration form before registering.

Each workshop will be via Zoom and will last for 90 minutes.  

If you would like further information, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or 01492 575354

18 May 2021 

  • 10.30-12.00: Adults with a Learning Disability and Health Checks - we want to better understand your experience of how health and social care can make it easier for you to attend your annual health check.

 

  • 2.00-3.30: If you have received end of life care before the pandemic either personally or as a witness, likely to be by carers and/or loved ones, we would like to encourage your participation. Palliative/End of Life Care often involves a number of different people working together, including the GP, community nurses, social care workers, care home staff or carers.Covid 19, which had a devastating impact on end-of-life care, will be looked at elsewhere so this will not be the central focus of the workshop. 

 

19 May 2021 

  • 10.30 - 12.00: Mental Health Challenges and support services – are you an adult (18+) with personal experience of mental health challenges/problems over the last three years or are you the carer/relative/friend for someone who has? We wouldlike you to talk with you to better understand your/their experience of needing help and/or support from health and social care services. 

 

  • 2.00-3.30: Care Leavers experience of Health and Social Care - have you left care in the last three years? If you have, we would like to talk to you to understand your experience since leaving care of services and/or support from health and social care.

 

20 May 2021 

  • 10.30-12.00: Mental Health inpatient and transition to community-based support – have you been in hospital within the last three years because of your mental health? If you have and/or you are the carer /relative of someone who has, we would like to speak to you to understand your experience of how health and social care worked together following your discharge or transfer from an inpatient mental health setting to the community. 

 

25 May 2021 

  • 10.30-12.00: Are you a young person (18+) with ‘complex needs’ who has been through a planned transition (move) from health and social care services provided for children and young people to services provided for adults in the last three years, or are you the parent / guardian / carer / of someone who has? We would like to talk to you to better understand your experience of how health and social care worked together. People who have complex needs may have been diagnosed with an illness, disability or sensory impairment from birth or as a result of illness or injury and may need a lot of additional support on a daily basis. 

 

  • 16.00-17.30: Are you a child or young person (under 18) who has had personal experience of mental health challenges/problems over the last three years and have sought help, support and/or services from health and/or social care. If you fall into this group, or you are the carer/friend/family of someone who does, then we would like you to take part.  

The following workshops have been rescheduled, new dates to be confirmed. Please register your interest and we will contact you to confirm dates and times.

  • Older People, Mental Health and Cognition – are you an older person or a carer/relative of someone who has experienced memory or mental health challenges (including dementia) in later life? We would like to talk to you to understand your/their experience of getting support and/or services from health and social care.
  • Have you been supported by a Community Resource Team or you are the carer /relative of someone who has? We would like you to take part in this workshop to better understand your experience of how health and social care worked together. Community Resources Teams are made up of professionals from health and social care. This includes, social workers, nurses, occupational therapists, physiotherapists and voluntary organisations. The teams work closely with GPs, families and carers to help people with care and support needs to remain living at home.   
  • If you have a respiratory condition or are the carer/relative for someone that does, we would like you to take part to better understand your/their experience of needing help and/or support from health and social care services. Chronic respiratory conditions affect the airways and other structures of the lung. Some of the most common are chronic obstructive pulmonary disease (COPD), asthma, occupational lung diseases and pulmonary hypertension. 

Community and Voluntary Support Conwy
7 Rhiw Rd, Colwyn Bay LL29 7TG

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  • Registered Charity Number: 1151397