Citizens’ Assembly

Community Transformation program

The Community Services Transformation programme is a joint-partnership project between Betsi Cadwaladr University Health Board, Denbighshire County Council, Conwy County Borough Council and third sector partners.

The purpose of the Community Transformation Programme is to deliver on the vision of Welsh Government for sustainable and integrated Community Health & Social Care.

Its vision is for an integrated model of placed–based health and social care to provide seamless services to the people of Conwy & Denbighshire.

Conwy and Denbighshire Health and Social Care Citizens’ Assembly

The organisations that provide health and social care services in Conwy and Denbighshire are committed to working with local residents to shape services. We want to ensure that people receiving our care and support have the best possible experience.

To help us to do this, we are creating a citizens’ assembly to inform how our organisations can work closer together to support people more effectively.

What is a Citizens’ Assembly?

A citizens’ assembly is a group of people who are brought together to discuss an issue or issues and reach a conclusion about what they think should happen. It is a way to give a voice to local people by bringing them closer to the issue or topic.

Citizens’ assemblies are made up of citizens (people that reflect the wider population), ‘expert’ witnesses (people that know and can explain about the issue or topic) and facilitators/organisers.

Click here for the easy read version. 

How will this work in Conwy and Denbighshire?

We will be asking people to discuss how health and social care services can work closer together to provide more joined-up care and support. We will do this by holding four online citizens’ assembly meetings. Each session will last a maximum of two hours.

These meetings will be run by a facilitator whose job it is to make sure you feel comfortable and can be heard. You will hear from a range of people on this topic and will be encouraged to ask questions and discuss the issues in detail. The aim is to take recommendations back to health and social care partners within Conwy and Denbighshire who will decide what happens next.

What do we do with the feedback?

We use the feedback provided by assembly members to inform how we can develop services to ensure they meet the needs of local residents.

How do I get involved?

Closing date for expressions of interest was 28/05/21.

You will need to be able to attend all four online meetings, each lasting a maximum of two hours. The sessions will run June to August 2021.

We will use the information you give to pick a random sample of 12-18 people. These people will reflect the population we serve across Conwy and Denbighshire.

We will take account of any accessibility requirements you have. This includes providing materials in WelshEasy Read or large print, and Welsh language and British Sign Language interpretation. Additional caring costs such as the hourly rate cost for a carer, support worker, Personal Assistant (PA) or other professional supporting you or a child/young person will be reimbursed, where needed.

If you have any questions please get in touch with This email address is being protected from spambots. You need JavaScript enabled to view it. 

01492 575354

Community and Voluntary Support Conwy
7 Rhiw Rd, Colwyn Bay LL29 7TG

  • Company Limited by Guarantee 3867751
  • Registered Charity Number: 1151397